Thank you for shopping with us. Below are the details of our shipping process, timelines, and terms.
1. Order Processing Time
- All orders are processed within [1-2 business days] (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Rates & Delivery Estimates
- Shipping charges are calculated at checkout based on your location and the weight of your order.
- Estimated delivery time:
- Domestic (within India): 3–7 business days
- International: 7–21 business days
Note: Delivery times may vary depending on location, courier delays, and other external factors.
3. Shipping Partners
We work with trusted courier services like [e.g., Delhivery, Blue Dart, India Post, DHL, FedEx] to ensure safe and timely delivery.
4. Tracking Your Order
Once your order has shipped, you will receive an email with the tracking number and a link to track your package.
5. Delayed or Lost Packages
- If your package is delayed, please allow a few extra days before contacting us.
- If your package is lost or not delivered, contact us at [your support email] with your order ID, and we’ll investigate the issue.
6. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. International Shipping (if applicable)
- Customs duties, taxes, and import fees may apply and are the responsibility of the customer.
- We are not liable for delays due to customs clearance.
Need Help?
For questions about shipping or your order, please contact us:
📧 Email: activwebzone@gmail.com
📞 Phone: 9776809999